If for any reason you no longer want your online order and want to return it, you have 15 calendar days. You have two options:

1. Using Reveni (click here). Through the Reveni portal, follow the instructions. You'll only need your order number and the email address associated with your purchase. You'll receive your money quickly and easily within a few minutes.

2. Return to our official stores. You can return your online order to any of our official stores by showing the order confirmation email.

*The order must arrive in the same condition as it was delivered, including the original packaging. The protective box will not be considered original packaging and may be damaged during shipping.

• Exchanges with discount

For products with a discount, exchanges will not be made free of charge.

• Orders through Glovo

For any return within our deadlines, a gift card will be issued with the amount corresponding to the value of the product.

• Returns of clearance products

For returns of clearance products, including those found in the Last Chance section, a gift card will be issued for the purchase amount.